Standard Delivery (Evri) is free for orders over £60, otherwise £3.95, and you can expect delivery within 2-5 working days.
Express Delivery (Evri) is £5.95 and you can expect delivery within 1-2 working days.
Premium Express Delivery (DHL) is £7.95 and you can expect delivery the next working day*.
Orders over £60 will have the option to choose between:
*UK Mainland Next-day service, order by 2.30 pm cut off (Monday to Friday). Excludes remote areas: Highlands & Islands.
Note: For remote areas, it could take 1-2 days for the premium express service.
Standard delivery is free for orders over $125, otherwise $20, and you can expect delivery within 5-8 working days.
Express delivery is $30 and you can expect delivery in 1-2 days on the East coast*.
All prices shown in USD include local Sales Tax, import VAT and duties. There are no extra charges.
For US customers, we ship to the United States on a DDP (Delivery Duty Paid) basis, which means that any import VAT or duties (normally applicable on orders exceeding $800) will be covered by London Sock Co.
*The rest of the US can expect express delivery in 2-3 working days.
Standard delivery is free on all orders between €75 and €150*, and you can expect delivery within 4-10 working days.
Otherwise, standard delivery is €8 on orders under €75.
Express delivery is €30 and you can expect delivery within 1-3 working days.
*Unfortunately due to Brexit local EU duties and taxes will apply on orders exceeding €150. On these orders, we will offer a Europe Express Duty Paid service for €40 and you can expect delivery within 1-3 working days. These orders will be sent on a DDP (Delivery Duty Paid) basis, which means that import VAT or duties will be covered and you will not be asked for additional payment upon delivery.
Standard delivery is free on all orders over £150, otherwise £20, and you can expect delivery within 6-12 working days.
Express delivery is £35 and you can expect delivery within 2-4 working days.
Australia import duties and taxes: there are no extra charges on orders under AUD$1000 ~ £500.
Standard delivery is free for orders over £150, otherwise £20, and you can expect delivery within 5-10 working days.
Express delivery is £40 and you can expect delivery within 2-4 working days.
Hong Kong import duties and taxes: there are no extra charges on any orders.
Singapore import duties and taxes: there are no extra charges on any orders under SG$400 ~ £230. For orders above this value, there is an 8% goods and services tax.
UAE import duties and taxes: there are no extra charges on any orders under AED$1000 ~ £215. For orders above this value, there is a 5% goods and services tax.
Standard delivery is free on orders over £100, otherwise £20, and you can expect delivery within 5-8 working days.
Express delivery is £30 and you can expect delivery within 2-3 working days.
Standard delivery is free for orders over £150, otherwise £20, and you can expect delivery within 8-15 working days.
Express delivery is £50 and you can expect delivery within 2-3 working days.
Saudi Arabia import duties and taxes: there are no extra charges on any orders under SAR$1000 ~ £210. For orders above this value, there is a 5% goods and services tax.
Standard delivery is free for orders over £150, otherwise £20, and you can expect delivery within 5-15 working days.
Express delivery is £40 and you can expect delivery within 2-4 working days.
Please note that we are only able to deliver on business days (Mon-Sat).
For EU and US customers, we ship on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the shipping charge.
Orders to countries outside of the EU and US may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship your package according to Incoterm Delivered Duty Unpaid (DDU). We do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If in any doubt please check with your local customs office for more information.
General: We are unable to ship to the following countries at this time due to delivery and shipping issues, we hope to resolve this and to resume shipping as soon as possible: Ukraine, Russia, Afghanistan, Cayman Islands, Dominica, French Polynesia, Honduras , Liberia, New Caledonia, Nicaragua , Trinidad and Tobago, Turkmenistan
UK-only items: Gift boxes containing alcoholic beverages are available for shipping in the UK only due to customs restrictions.
PO boxes: Our couriers are unable to deliver to PO boxes at this time.
APO addresses: Unfortunately, none of the international couriers is able to deliver parcels to APO addresses, as only the USPS is allowed to deliver to military bases.
Free Worldwide Standard Delivery on all orders of £60/$125/€75 or more. Please note that the minimum order value for free delivery is calculated using the final value of the order. This means that, if you use a discount code, it is not the original price of the items but the order value after applying the discount that needs to be over £60/$125/€75 to be eligible for free standard shipping.
*EU orders over €150 will be charged for shipping to cover import taxes and duties*
At London Sock Company it is extremely important to us that you enjoy our high-quality products and receive superior customer service.
If you have any further questions concerning the delivery of your order or if you are not 100% satisfied with your purchase, please email us at [email protected] and we will be happy to help.
If for whatever reason you are not 100% satisfied with your purchase and would like to return your order, please fill in our Returns Form.
We will refund the full value of any products provided the conditions below are met:
1) You are able to return the products in question to us within 28 days of receipt of your order.
2) Your items are returned to us in a resalable condition. This means unworn, in the same condition you received them and with any labels and packaging intact.
In case any of the items you purchased are faulty, please contact us and we will be happy to resolve the situation for you.
Please note that we are currently unable to offer an international freepost returns label, so, unfortunately, we cannot cover the cost of postage, either of your original order or the return.
If you would like to donate some socks and participate in our Sock Amnesty initiative, please visit the Sock Amnesty page.
If you have any further questions please do not hesitate to contact us at [email protected].
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